Phillis Yvette Harvey's Resume (Last updated August 8th 2008)

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PHILLIS YVETTE HARVEY

Conyers, Georgia 30013

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OBJECTIVE 

Objective: To obtain employment in a stable company that will make use of my
previous skills and work experience while at the same time allowing me growth opportunities.

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WORK EXPERIENCE 

Friedman's Jewelers, Stockbridge,Ga

September 2004 - June 2008

Sales Manager/Customer Service Representative
Supervised receipts of sales, supervised other areas of the store and handled customer requests and complaints, assist customer with merchandise. Also compiled data information into databases, researched customer service problems and assisted with sales in every other area of business with respect to running the store. Controlled inventory, (opening/closing store, securing the property, register counts, handled daily bank deposits). Assist customers with opening credit accounts; Create schedule for employees; Consistently met individual monthly sales quotas and aided with overall store goals; Maintain a relationship with customers via e-mail and telephone in order to create sales.

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SKILLS 

Excellent communication; Customer service Certification; Excel, Microsoft Word, Power Point, Type 30 to 35wpm, Great Team Player

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EDUCATION 

Thompson Education, Scranton PA., August 1996 - March 2002

College Preparatory Diploma in , 3.0 Grade Point Average

 

Atlanta Tech, Atlanta, GA., Aug. 2004 - June 2006

Medical Assistance, 2.8 Grade Point Average

 

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