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PHILLIS YVETTE HARVEY |
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Conyers, Georgia 30013 |
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OBJECTIVE |
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Objective: To obtain employment in a stable company that will make use of my
previous skills and work experience while at the same time allowing me growth opportunities. |
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WORK EXPERIENCE |
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Friedman's Jewelers, Stockbridge,Ga |
September 2004 - June 2008 |
| Sales Manager/Customer Service Representative | |
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Supervised receipts of sales, supervised other areas of the store and handled customer requests and complaints, assist customer with merchandise. Also compiled data information into databases, researched customer service problems and assisted with sales in every other area of business with respect to running the store. Controlled inventory, (opening/closing store, securing the property, register counts, handled daily bank deposits). Assist customers with opening credit accounts; Create schedule for employees; Consistently met individual monthly sales quotas and aided with overall store goals; Maintain a relationship with customers via e-mail and telephone in order to create sales.
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SKILLS |
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Excellent communication; Customer service Certification; Excel, Microsoft Word, Power Point, Type 30 to 35wpm, Great Team Player
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EDUCATION |
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Thompson Education, Scranton PA., August 1996 - March 2002 |
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College Preparatory Diploma in , 3.0 Grade Point Average |
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Atlanta Tech, Atlanta, GA., Aug. 2004 - June 2006 |
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Medical Assistance, 2.8 Grade Point Average |
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